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AI in Government Services — NASSCOM & MeitY Playbook (Free)

NASSCOM and MeitY's joint playbook on deploying AI in Indian government services: citizen-facing chatbots (lessons from MyGov Saathi), AI for grievance redressal, document processing at scale (Aadhaar integration), and procurement rules for government AI projects. Covers procurement process under GFR 2017 and GeM portal for AI solutions. Mandatory reading for government officers working on digital transformation.

Listed on site: 5 July 2026

What this is

NASSCOM and MeitY's joint playbook on deploying AI in Indian government services: citizen-facing chatbots (lessons from MyGov Saathi), AI for grievance redressal, document processing at scale (Aadhaar integration), and procurement rules for government AI projects. Use it as a credible next step at the beginner level if you want a clearer learning path instead of browsing random course directories.

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